Client Testimonials

…always quick in responding

We worked with Lisa for ~6 months to find the right property for a 2nd home in Flagstaff. She was extremely patient while we looked at homes $100k over what we wanted to spend and then ~$100k less than our target only to end up right at our target amount. This really helped us rationalize what we needed and what our budget should be. She was very helpful to recommend other areas of Flagstaff that we may not have otherwise considered which again, helped us feel more confident in our buying decision, having fully evaluated the area.

Lisa was extremely helpful, by providing customized listings based on our search criteria and was always quick in responding to phone calls and our many emails requesting information. She made herself available on the few visits and the short windows we had to visit flagstaff and was efficient in showing the properties which kept our 1 & 2 yr-old happy.

Lisa was patient through a negotiation process that ended up spanning close to 4 months. She understood our limit and worked with the selling realtor to get us the property at the price we wanted to pay. She understood when we had to hold our ground and potentially lose the property for a small difference in price.

Overall we had a great experience with Lisa and would recommend her to others as well as retain her ourselves for future real estate transactions.

Edward & Carolyn H.

…difficult to sell

I worked with Lisa Aird in 2016 to sell a property that some would have considered difficult to sell. Lisa was extremely knowledgeable, responsive to all the questions and issues that came up, and efficient at handling the whole process from listing to advertising to the escrow and eventual sale. What I was most impressed with was the speed of Lisa’s response times – she always got back to me immediately and clearly communicated all aspects of the sale process, and in my experience communication and responsiveness are so important to successful real estate transactions. I would recommend Lisa Aird to anyone needing a Realtor in the Flagstaff area.

Amy

…truly caring professional

Lisa Aird was extremely helpful in our search for a home in Flagstaff AZ. She was friendly and patient with us and was always on time for showing appointments. We worked with Lisa for 15 months. She found a home that filled our needs. A truly caring professional and dedicated real estate broker. My husband and I would highly recommend her for your real estate needs in the Flagstaff, AZ. area…

Sylvia V. and Jerry C.

…when plans change

I am very pleased with my experience working with Lisa. She knows her way around Flagstaff and is always quick to answer any questions I have. She is very professional and understanding when plans change. She also saved me quite a lot of money on property for my new home. I look forward to working with her again in the future.

Eric M.

…a quick note about Lisa

This is a quick note about Lisa Aird and Skysbright Realty. Lisa represented me on the sale of my home. It’s not an easy thing to give up a home you’ve had for 12 years and especially more difficult if it is your first time as a seller. Lisa was sensitive to the fact that a house is more than a piece of property to make a buck on. I did not feel like a product or even a customer. I felt like I was getting sound advice from a friend based on over a decade of experience in the real estate world who knows the stresses and
pressures of selling a home and moving.

Lisa has a personalized touch that can only come through a private business that she runs herself. Because of this she takes pride in what she does and how she treats you as a client. Emails, phone calls and texts are responded to promptly and open communication is encouraged. Never once did I feel like I was on my own or ignored and even my most silly questions were answered in a professional way that was easy for me to understand. Ask Lisa a question and you will get a straight answer. She won’t bullshit you or tell you what you want hear in order to keep your business. So count on getting straight talk.

Instead of talking about how much we made I will tell you that Lisa has unique pulse on the northern Arizona real estate market. This when you need to trust her and let her do what she skilled at. She knows when to wait, when to accept an offer and was able to predict how things would go. Lisa keeps you updated every step of the way! So if you are on the fence about her services I can assure of her knowledge, her professionalism and personalized attention that you will get as her client.

James R. OD

…in very good hands

Lisa, I just wanted to drop you a note to express my deep appreciation and gratitude for all your help with the purchase of my new (to me anyway) house this past summer. With your expertise, my entire house hunting and buying experience, start to finish, was the best I can imagine and was, by far, better than anything I have previously experienced dealing with real estate. Your professionalism, patience, helpfulness, knowledge and personality made what is normally a trying and difficult undertaking into a most pleasant and rewarding experience. I really don’t know what I would have done without all your help. You went above and beyond for me, every step of the way, and I do greatly appreciate it. As a realtor, anyone buying or selling real estate through you would be in very good hands indeed. I thank you and wish you all the success you so richly deserve.

Michael

…upfront with bad news

Thank you Lisa for all you do. I am very pleased with the work you have done for me and my sisters. You have always been very professional, quick to respond, accurate with information you provide, upfront with bad news, and able to find a way around any problem that did arise. I look forward to working with you in the future and highly recommend your services to others.

Mary H.

…you need to act now

My name is Neil P. and I live in Scottsdale, AZ, back in May 2012 I began searching the internet for available vacation homes in Flagstaff, AZ, I couldn’t really find what I was looking for so emailed a few local realtors to help me find a home that was close to town, affordable, and on the newer side. Of the 3 realtors I solicited only 1 responded – Lisa Macdonald (Aird)! She answered all my questions initially and was very quick to respond to others. Within hours I had multiple properties to review and pictures to go with. One property in particular had no pictures accept 1 of the front of the home. This home was a rental and the listing agent wasn’t too willing to disturb the renters to provide more photos in the time frame needed, so Lisa traveled to the home and took the pictures herself and got them to me…. That property was a little too dated for my liking so Lisa then sent over a brochure for a new build development in west Flagstaff called, The Cottages. This development was very interesting to me being 2 miles from town, wooded, new, had some nice size lots, and price was in my range. The only issue is there was no completed models to see what the finished product looked like…. Lisa traveled to the site on a few different occasions and took numerous photos for me that indicated the progress and the craftsmanship of the model homes. She was also keeping in touch with the builders realtor to get updates on any sales that were taking place, because I had my eye on 2 lots in particular that if I did go with this home I wanted it to be built in a certain location. Towards the end of the model construction the sales immediately started picking up. Lisa contacted me and said, if you want one of those lots you need to act now. So I did and without her alert I would have lost the lot I wanted.

Throughout the construction process Lisa was very helpful in getting certain questions asked and really went to bat for me when controversial situations came up. Me living 2 hours away wasn’t able to physically watch the construction of the home but Lisa came out to the site for me on a couple occasions and send sent pictures of the homes progress. Finally, even at closing of the home Lisa was there to assist being at the final walk through organizing all parties (which was difficult to get the builder in same place at the same time, because he so busy). She even reviewed my closing documents from Title Company before I took official ownership and found that a progress deposit was not deducted from the total sale of the home and told me I was being over charged. Overall, I was very impressed with Lisa and would highly recommend her for your Real Estate needs! Thank You Lisa!

Neil P.

…I was very frustrated and impatient

My wife and I recently closed on a second home in the Flagstaff area with the help of Lisa Aird and Skysbright Realty. I began my search about a year ago when I called Lisa about one of her listings that I was interested in. Unfortunately for me, that listing already had an offer on it. I got to talking a bit with Lisa and I thought that she was very helpful with information regarding Flagstaff real estate. As I soon found out, Flagstaff is a seller’s market and you have to move fast when a property comes available. Lisa hooked me up with a notification system that would alert me by email of properties that were listed in the areas that I liked and in my price range. Over the next several months she showed us many properties but none of them worked out for us. During this process Lisa remained very patient and was very flexible and available with her time to show us these properties.

In January of 2016 we found a FSBO property that my wife and I both liked. The owner was willing to work with a realtor and a few offers went back and forth until we finally agreed on a contract. It was during this process, and the following 2 ½ months until closing, that Lisa really proved her value. I was somewhat naive to the complex and arduous process of the current loan approval process and I was very frustrated and impatient with it all. There were survey and appraisal issues with the property and the house that delayed the loan and I was also dealing with a “difficult” seller. Lisa remained calm through it all. She provided solid recommendations on my home inspection, finance options, and how to solve problems that came up with the loan company and the seller. I did not take all of her advice, but I should have. She communicated quickly and effectively with all of the parties involved. She protected my interests by making sure that everything that affected the contract was documented and that signatures were obtained. Although I was frustrated by the process, I was very comfortable with it knowing that Lisa had my back. Her integrity and professionalism is top notch.

We finally closed on our Flagstaff property in April 2016. I am very happy with the property that we selected and we visit it as often as we can. I can’t believe how fortunate we are to have a second home in beautiful Flagstaff. I have to give credit and thanks to Lisa Aird and Skysbright Realty for making it possible.

Gary T.

…persistence and professionalism

Dear Lisa,
I want to tell you what a pro I think you were at handling this most difficult home buying experience. We both know we were not in control of the seller or the selling agent, however the way that you convinced them to do certain things such as continuing forward after the extended sale period was instrumental in closing this deal. Your persistence in pursuing my desire to purchase this home was relentless.

I am more than grateful that you took the time and effort to explain any details of the process that I was not familiar with and the fact that you were available immediately after any phone call or email to discuss our position was so satisfactory. After all this was said I did not even thank you for selling my previous home in record time and with no pain. I am certainly not a real estate agent, however I was very familiar with the comps in my area and I truly believe you got me more than what market value was and regardless I was so happy to be moving on in such a quick time period. I can not tell you when I will be needing your services again but there will be no one else that I will call before you. I sincerely thank you Lisa for hanging in there with your persistence and professionalism and I wish you the best and look forward to working with you in the future.

Very sincerely, Harry

…very patient

Lisa Aird was very professional and very patient. She took time to make sure everything was done right, even when I was not sure what to do. She helped me save a lot of money buying the house. She knows the real estate business very well and was there when I needed her. She handled all the necessary paperwork for me and made sure the house was inspected thoroughly. She will work over time when she needs to. I would definitely recommend her to anyone buying a house.

Andrew M.

…the 3 bids that didn’t work out

I just wanted to send you a quick e-mail to show my appreciation for all that you have done for me in regards to purchasing my new home. You were always professional, informative and very helpful with all of my questions, comments and concerns. You stuck with me through the 3 bids that didn’t work out and you saved me thousands of dollars when we finally found the perfect home. I have already sent a couple of new clients you’re way and I will continue to send them you’re way as they come to me looking for a great agent. I wanted to also thank you for referring an inspector and a financing company. In today’s world we are all so busy and you helped make this long and tiring process much easier. I also appreciated all of the long hours you put in with me looking at houses well after the 5:00pm hour. YOU’RE AWESOME!

Thank you for everything and I hope to work with you again in the near future!

Scott R.

…understands the Flagstaff real estate market

I would not hesitate doing business on a future real estate transaction with Lisa. She is a true professional and her only priority was our complete satisfaction. Throughout our purchase we were advised and given the proper information for us to make the right decisions for the best possible deal. Her response time to calls or emails was almost immediate. She understands the Flagstaff real estate market and kept us informed of listings within our budget. Lisa is well deserving of a five star review.

Thank You Lisa Aird!

Robert C.

…you knew what we “really” wanted

Thank you so much for your assistance in helping us find and purchase our first house! We could not have been happier with the service that you provide for us. You made yourself available when we could look at houses and you were always reachable whenever we had a question. After letting you know what we were looking for in a home, you were able to put together a list of houses that met our request, including finding a home that kept our children in the same school district they currently attend, we truly appreciate that. It was only after we had looked at houses together that you knew what we “really” wanted. We would (and will) recommend you to family, friends, and anyone else that we hear might be looking to buy or sell a house. Thanks again Lisa!

Mark & Nicole

…a great experience

We had a great experience working with Lisa as our Realtor. We went into the process not quite sure how it was going to work out in selling our house and buying a new house at the same time. It was a complicated process with many steps but we found that Lisa was always on top of every detail throughout the whole process. We felt that we could trust her in making sure that we were very informed every step of the way. She kept in close contact with the loan officer, title officer and the buyer’s and seller’s agents which made things go very smoothly. Her attention to detail became very valuable when she noticed a mistake in the loan a few days before the closing that would have made for an unfavorable loan for us.

She has a great sense of what homes were worth based on her experience and this proved invaluable in the negotiation process. We were able to buy a great home well below its listing price and her service extended beyond the closing date when she helped us out with issues in our new home. If you are looking for a patient, hard-working, knowledgeable Realtor we would definitely recommend Lisa!

Jeni & Willis J.

…someone who would LISTEN

We could not have been happier with you as our Realtor! I felt very comfortable immediately upon meeting you. My son had taken the lead to find you after not feeling the chemistry with the initial Realtor. He was looking for someone who would LISTEN to what his needs and likes and dislikes were, then help him through the process of the financing and inspection. You were that person! Your knowledge of the market and process of home buying were obvious. We never felt rushed or that we were asking too many questions. There was an unique situation with the home we purchased necessitating a quick claim deed which you went above and beyond to complete. Once the right house was found, we could not have been happier with how smoothly and quickly the closing happened. You are truly one of the best and talented Realtors out there!

Thanks very much for all you did for us and we will highly recommend you to others and contact you again should another house be in our future!

The Briscoes

…knowledge, expertise, and integrity

We have been moving into our new home for approximately 1 month. Thanks to Lisa, we were able to purchase this home in a timely and very smooth manner. We met Lisa via the internet, when she responded to a request for more information regarding a listing we saw on another Realtors site. Lisa was very prompt and very professional when she answered our request. We were coming from 300 miles and were only available on the weekends, and even though Lisa had a prior appointment, she arranged to meet with us after that appointment. Each and every time we had properties to see, Lisa would be available to meet us and show us each property. She made this process painless for us.

Lisa’s knowledge, expertise, and integrity showed with every interaction we had. Even though we had never met Lisa before, she proved to be honest as she assisted us through the process. Lisa answered every question, and we felt very sure that she had our best interest at heart as we went through the process of purchasing our home. She also has working relationships with other professionals you will need to complete your home buying process. I am very thankful that the other realtor did not answer our request, as I would highly recommend Lisa as your new agent.

Mr. & Mrs Matt M.

…excellent follow through

We are writing to share our words of appreciation for our Real Estate Agent, Lisa Aird, Owner/Broker of Skysbright Realty. We reside in Tucson, Arizona and wanted to purchase a second home in the Flagstaff area before interest rates rose this year.

We have purchased several properties in the past and this was our best experience yet. Lisa’s efforts exceeded our expectations and had it not been for Lisa’s assistance and constant tending of detail, we would have had to make many trips than we did. Lisa guided us through the entire process, from loan pre-qualification to searching for homes to making the offer and closing the deal. We credit Lisa with a smooth, stress free home buying experience.

We would and will recommend Lisa as the best real estate agent we have ever known. Lisa has incredible attention to detail, excellent follow through and is extremely kind and personable. Lisa was able to work around some obstacles that came up for us personally and was accessible throughout all dealings.

We were incredibly blessed to have had Lisa as our real estate agent.

Dave & Karyn B.

…in the loop every step of the way

Our experience working with Lisa was a very pleasant experience. She listened to what we wanted and tried very hard to show us what we wanted within our price range. She was very knowledgeable and pointed us to very helpful people for financing, inspections, and title work. Every time we requested showings she made herself available. She gave helpful ideas about the homes we looked at, both pros and cons. It was nice to get a different perspective. With her help we finally found the right home, coming in below what we had expected to pay. Lisa is a very caring person and does her best to get you into the right home. We were very pleased with her work and keeping us in the loop every step of the way. You couldn’t ask for a better realtor to help in your quest for a new home.

Bob and Karen H.

…as the saying goes

Thank you for everything that you have done to get me through the process of buying a home. Sorry it has taken a while to get back to you. I have been pretty busy. You have been very kind and professional to me through the whole process in the past year. I know there was some trying times. Everyone that you work with that I had to use was very pleasant and professional. I always put my faith in you and trusted that you would come through. I would highly recommend you to friends and family. Thanks for going above and beyond to help me through everything. You are good people as the saying goes and we need more people like you in this world as life is short and is meant to enjoy. You were my first choice for a realtor without any recommendations and I never thought of using anyone else. Once again thanks and I will for sure use you in the future for any of my real estate needs.

Todd

…focused on our priorities and budget!

We would like to thank you so much for helping us find our summer home in Flagstaff. You did a great job keeping us focused on our priorities and budget! Your many emails allowed us to check out dozens of properties online and were so helpful in narrowing down exactly what we wanted. You must have spent a lot of time organizing our day to look at the final contenders, and your extra research on each property’s records was so important.

Paul and I really appreciate that you didn’t apply hard sell tactics and did not gloss over major flaws or gush over minor attributes, but always sharing valuable information about the home and its neighborhood. You were also valuable getting us through the purchase process, helping find a good home inspector and trusted title company. We will definitely recommend you to any of our friends or family looking for properties up in the Flagstaff area. Thanks again!

Paul and Susan

…would not use anyone else

Lisa expertly guided me through the process of buying my first home. She was patient, diligent, and knowledgeable about the market. I’ve purchased 2 homes with Lisa’s assistance, and I would not use anyone else. Thanks, Lisa!

Brent S.

…identity theft affecting our credit score

During our search to purchase a home we were contacted by Lisa Aird of SKYSBRIGHT REALTY. Lisa immediately began to look for a home in our price range & with the ability to go forward with the problem of identity theft affecting our credit score. Although we have attorneys handling our case, we still had concerns that sellers would not understand our situation. Lisa emailed several properties that afternoon that would fit our situation. That week we had found a property, made an offer that was accepted & are now working on moving into our new home. Lisa was wonderful to work with & spoke to the seller & listing agent on our behalf so that everyone involved understood what we had to work with at this time. Lisa went out of her way to accommodate us & we now know her as a very honest, down to earth person who provides quality service. Lisa’s priority is to provide each client with the best possible service & outcome available to each individual need. We have referred her to several people who will be looking to buy in the near future.

Robert & Alice A.

…kept me informed

When I contacted Lisa at Skysbright Realty, I had already purchased a home in Montana and was in the process of moving. Since My family had come to Flagstaff in 1905, I had accumulated a lot of things that I wanted to take with me. When I finally got the house cleaned out enough to do all of the necessary maintenance that had accumulated over the years, we had come to the end of the season. Actually I was afraid that time may have lapsed for the year and I was going to have to house-sit in AZ for the winter.

Lisa came out, took photos, listed my home and we had an acceptable offer within days. After a small amount of negotiation, she was able to get the whole transaction done quickly and efficiently via internet, and the process was easier than when I purchased the home in Montana a year earlier.

Lisa is a true professional in every way and I highly recommend her services to everyone who is looking to buy or sell real estate in northern AZ. She made no promises that she didn’t fulfill and kept me informed at every step of the way.

Walter J.

…I had no idea

When purchasing our first home, my wife and I had no idea of how the process worked. Lisa Macdonald (Aird) with Skysbright Realty was extremely helpful and responsive throughout the entire process, even after the sale was final. I was surprised that she followed up with us after we had moved into our new home and asked if we had any questions for her. She was very genuine in making sure we were well taken care of, which we were. Lisa was very knowledgeable and kept us well informed throughout the entire process as well. If we are ever in the market for a new home, we will definitely be contacting Lisa with Skysbright Realty again, and recommend anyone else do the same.

Ryan & Jesse Gray

…an agent who hustles

Lisa Aird said she would sell our house within 3 months, and she did. She promised she would work hard to get us the best deal on the sale of our house, and we walked away with a nice sum of money. If you want an agent who hustles and and has your best interest at heart, Lisa is the person to sell your house…

Betty L.

…has helped me purchase several homes

Lisa at Skysbright Realty has helped me purchase several homes in the last couple years. She is very professional, helpful, available and on top of the deal from contract to closing. Lisa is very responsive to any questions or comments either via email or phone. Her integrity and honesty is refreshing. Do yourself a favor and work with Lisa. She will save you a lot of time and money.

Al S.

…a first-time home buyer

Working with Lisa was a dream. As a first-time home buyer, I had almost no knowledge of the process, and that which I did know was probably false. I wasn’t even sure what type of house I wanted, how many square feet, or what was important to me. Lisa took me to see many houses. She listened and asked questions and eventually narrowed down what I liked, what I didn’t like, and what was important to meet my needs. We settled on an adorable little house which was perfect, in a safe area, and in good condition. She then suggested a mortgage company, home inspector, and other resources which were all highly rated and very helpful. These are all fantastic but, more than anything, Lisa was there to help me with every step.

She explained things in plain English. She was available everyday, even into the late nights to help me figure things out. When there were hiccups with other parts of the home buying process, of which there were plenty, she handled them in stride and was always prepared to rectify or adjust the situation so that things continued smoothly. She responded quickly to all questions and helped with concerns. She actively kept contact with the seller, the mortgage company, the inspectors, the title company, and was in constant contact with myself to keep me informed. She was also there after closing to make sure that everything went well and that all the post-closing questions were answered. I would absolutely recommend Lisa Aird as a Realtor. She is professional, diligent, thorough, and dedicated. I have recommended Lisa to my friends and would use her services again in a heartbeat.

Jessica

…lots of updates

To whom it may concern, I want to let you know that Lisa Aird is a top notch realtor she help me through the whole process and was there every step of the way ! She sent me lots of updates and lots of different places to look at she really went the extra mile thank you again Lisa!

Keith V. - Happy Home Buyer

…her professionalism was second to none.

My wife and I happened to come across Lisa Aird while looking at a particular home. What a lucky day for us. From the first day we met Lisa we knew she was the right agent for us. This was the fourth home that we have purchased and Lisa was by far the best agent we have ever worked with. Anytime we ever needed something or any questions answered she was ON IT. Lisa was very knowledgeable about every location in Flagstaff, her professionalism was second to none.

We highly recommend Lisa Aird and thank her so much for helping not only to find the perfect home for our family but for also being such a great friend to us. We thank you Lisa so very much. May many blessings come your way in the future.

Mark, Erika, Tayler, Isabella, and Aryanna D.

…takes pride in doing a good job

I am writing to give Lisa Macdonald (Aird) my highest recommendation. Lisa possesses all the attributes necessary in the real estate market, but, if she doesn’t have the answer she has the ability to find it quickly and accurately. She is both very professional and personable and clearly takes pride in doing a good job. In my particular case, as a buyer, there were many rough spots on the road to closing and in every instance Lisa was a great help. It would be hard to envision someone doing a better job than Lisa or being anything but happy in choosing to work with her.

Chuck K.

…made a very stressful process easier to manage

Lisa was wonderful to work with. I was purchasing my first home and had no idea what to expect or how the process would work. Lisa was very quick to respond to my emails and was able to work around my schedule. She was very knowledgeable about the market and I never felt pressured to buy. Her commitment to helping me find the right home led me to my first place. Lisa was able to put in an offer for me within hours of seeing the place. Per the seller’s request I needed to have a quick closing and she was able to keep the process moving forward to meet the deadline. Throughout this whole experience Lisa was always there when I had questions, followed up very quickly, and made a very stressful process easier to manage. I would absolutely work with Lisa again in the future and recommend her to anyone looking to purchase a home.

Kelly W